Refund and Returns Policy
Effective Date: January 3, 2025

At BizPariz, customer satisfaction is at the heart of everything we do. If you are not entirely satisfied with your purchase, we’re here to help. This Refund and Returns Policy outlines the conditions and process for returning items and requesting refunds.

1. Eligibility for Returns

We accept returns for items that meet the following criteria:

  • The item is unused, in its original packaging, and in the same condition as when received.
  • Returns are initiated within 30 days of the delivery date.
  • A valid proof of purchase, such as an order confirmation or receipt, is provided.

2. Non-Returnable Items

Certain items are not eligible for returns or refunds, including:

  • Customized or personalized products.
  • Perishable goods, such as food or flowers.
  • Clearance or final-sale items.
  • Opened or used hygiene-related items, such as toiletries or bedding.

If you have any questions about whether your item is eligible for return, please contact us before proceeding.

3. Refund Process

  • After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be issued to your original payment method within 7-10 business days.
  • Shipping costs are non-refundable unless the return is due to a defect or error on our part.

4. Exchanges

We are happy to exchange items for a different size, color, or variation, subject to product availability.

  • Exchanges must meet the same eligibility criteria as returns.
  • Please contact us to confirm availability before initiating an exchange.

5. Return Shipping

  • Customers are responsible for the cost of return shipping unless the return is due to an error or defective product.
  • We recommend using a trackable shipping service to ensure the safe return of your item.

Return items to:
BizPariz Returns Department
27122 Pam Pl, Moreno Valley, California

6. Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery. Provide:

  • A detailed description of the issue.
  • Photos of the damaged item and packaging.

We will work with you to resolve the issue promptly, offering a replacement, refund, or other suitable resolution.

7. Contact Us

If you need assistance with returns, refunds, or exchanges, please reach out to us:

Thank you for shopping at BizPariz. We are committed to providing a positive experience and ensuring that your needs are met with care and efficienc